Gemorie takes every precaution to ensure our customers receive the safest shopping experience. We utilize the technologically advanced ecommerce system to make certain the information we gather from customers are protected against loss, misuse, or alteration. Because of the Secure Socket Layer (SLL) technology that we use to transmit information, customers can rest assured that their sensitive information is safe in our hands.
Accessing the Information You Give Us
Gemorie provides customers access to change, correct, or delete personal information that we've gather to the extent allowed by law. Please call, email, or use the Contact Us page to request access. You can also update or delete any information by logging into your account using your log-in and password and editing data in the account management page. Gemorie will not sell your information to 3rd parties. Furthermore, we will retain and use your personal information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Authenticity Certificates for Items
Gemorie uses only the finest stones and materials for our fine jewelry. Gemorie.com’s gemstones are certified by the esteemed Gemological Institute of America (GIA), the world’s largest and oldest independent and non-profit laboratories. The following items will come with a certificate from GIA:
Items with a diamond center stone whose carat weight is 0.30 ct or more.
Items with a semi-precious gemstone (sapphire, emerald, ruby, etc.) center stone whose carat weight is 1.0 ct or more.
Shipping Valuable Items
Gemorie is proud to offer FREE EXPRESS shipping for all orders, so our customers get what they want and fast. Lastly, a signature is required upon delivery for orders over $1,000 (if your order is under $1,000, please request a signature during checkout).
Email Opt In/Out
Communication between Gemorie and customers are on an opt-in basis, which means we will only communicate with you via email if you wish to hear from us about promotions, specials, or Gemorie news. To opt out, you can click the "Unsubscribe" link in the newsletter or contact us directly to take you off the mailing list. Opting out of promotional emails will not impact our email and/or phone communication with you regarding your orders.
Typically, only communications that are promotional in nature can be opted out. Please note we may send you service-related announcements in the event that it's absolutely necessary to do so, i.e. our service is temporally suspended for maintenance. If you would like to stop receiving all emails from Gemorie, you may deactivate your account.